Rugby World Cup Branding: 5 Ideas You Can Learn From Big Brand Marketers

At the early Olympics, every four years triumphant athletes were lauded by having sponsorships called out (family name and native town), odes written and likenesses commissioned. These ancient versions of mass media frenzy were designed to create buzz and sing the virtues of the victorious. Today, major sporting events continue to represent big opportunities for ambassadorships and sponsors, since everyone loves a winning athlete.

 

As the world’s third-biggest sporting event, attracting an audience of 4.5 billion, brands of all sizes have jumped on board. Three thousand years later, what can we learn from the contemporary interpretation of getting one’s brand behind huge sporting events such as the Rugby World Cup?

 

 

Note that brand strategy in 2015 requires the “softly, softly”, more authentic and transparent approach for even the most hard-core rubgy fans. Here’s what we mean by that:

  

1. Humanizing Your Brand (case study Duracell)

 
2. Developing Influencers (case study Heineken) 

 
3. Adding Values (case study EY)

 
4. Thinking Locally (case study Land Rover)

 
5. Using How-To (case study Canon)

 

  

Humanizing Your Brand: Duracell’s Powerplay

First and foremost, you want a battery that lasts; not much else about a battery is terribly important. But, how do you know when the battery is about to die? Unlike smartphones, there’s no indicator screen — unless you’re using PowerCheck technology, uniquely found on Duracell batteries since 1996.

  

Duracell re-positioned #PowerCheck within the rugby event framework, capitalizing on an ideal opportunity for Duracell to emphasize both power and strength. A two-pronged approach, to put a face (and physique) to the brand, enlisted Wales and British Lions captain Sam Warburton as the muscle-bound ambassador for a digital, in-store and PR campaign featuring footage from previous Rugby World Cups.

 

 

  

 

  

On the 2015 World Cup rugby pitch, #PowerCheck technology is used to help to track players’ performance indicators, combining rucks, tackles, carries and turnovers won during each game, rewarding those who “stay stronger for longer.”

 

 

 Duracell Sam Warburton Rugby World Cup 2015

Image via www.marketingweek.com and www.duracell.com

 

 

Alex Haslam, senior assistant brand manager for Duracell UK & Ireland, told Marketing Week the sponsorship will continue in future years and become part of the brand’s long-term brand strategy. Haslam said, “We know we’re not going to own rugby as a brand, but we’ve created something totally ownable. No other brand is talking about power and longevity.”

  

  

 

 

   

Actionable Branding Tip 1

How can I humanize my brand? The Duracell brand strategy can help smaller brands because it’s totally scaleable. Community events, county championships, school fairs, local youth sport clubs, charity fun runs and tournaments all present opportunities for associating your brand with local heroes and teams. Sponsor T-shirts, donate the local juniors’ kits, donate printing services, provide snacks and beverages for break time. We can help you find a great fit for your brand message in connection to a well-respected event, just like Duracell did.

  

  

Developing Brand Influencers: Heineken’s Heads or Tails

Former England captain Will Carling is a rugby VIP. Heineken is a big beer brand. People watch the rugby while drinking beer. Everyone gets that…but, there’s more to a tie-up than hiring someone like Carling to hold up the famous green beer bottle with the red star for the camera.

 

Heineken thought out some ways to get armchair fans involved with star rugby brand ambassadors to enhance the spectator experience, even to the extent of getting 48 fans onto the actual field to open matches, creating untold positive reinforcement for Heineken.

 

The campaign, “It’s Your Call” was created. Consumers find a unique code on the inside of special Heineken promotional packs or on a coin card given out in pubs when buying a Heineken during the promotion. Up for grabs are thousands of official Rugby World Cup 2015 merchandise prizes and the chance to flip the coin at Rugby World Cup 2015 matches.

 

 

   

    

  

To further emphasize “experiences, not just sponsorship,” Will Carling includes coin toss winners in video interviews with top rugby stars, while consumers are invited to live tweet at the rugby legends.   

 

David Lette, premium brands director for Heineken UK, told Marketing Week, “The key thing for us is how we drive the association in a unique and experiential way for consumers.”

 

 

 Heineken Rugby World Cup 2015 600px

Image via www.marketingweek.com and www.heineken.com

 

  

 

Actionable Branding Tip 2

Can a smaller brand develop influencers? Absolutely. Heineken created evangelists-for-life by rewarding ordinary consumers and small brands can, too. Influencers don’t need to be famous. Your brand’s evangelists are your satisfied customers, and they’re happy to enter competitions, provide testimonials, attend events, sample new products, appear in videos. Just begin the conversation with them and press “record.” We’ll show you how to create effective videos within budget.

  

 

    

Adding Values: EY (Ernst & Young) Connects the Dots

Appointed as the official business advisor for the tournament, professional services firm EY (Ernst & Young LLP) targeted a B2B opportunity outside the consumer sphere.

  

 

 Ey Teambuilding And Leadership Rugby Worldcup 2015 600px

Image via www.ey.com

 

 

Homing in on good sportsmanship values like leadership, motivation, performance and teamwork, EY connects the dots to resonate with their client base. Via exclusive seminars and publishing interviews with highly regarded rugby personalities, EY stays relevant while shining a light on their brand’s appointment.

 

  

 

 

 

Comments from proven winners in the world of rugby come from Katy Mclean, England women’s captain; Sir Graham Henry, former coach of New Zealand’s All Blacks; and Sir Ian McGeechan, former Scotland and British Lions player and coach, on topics such as “Lessons in Leadership: Rugby to the Boardroom.” It’s a perfect fit for B2B.

 

 

 Ey Sir Ian Mc Geechan Rugby World Cup 2015 Leadership

Image via www.ey.com

 

 

Tom Kingsley, sport and sponsorship director at EY, illustrates the tie-in, “On a daily basis we are asked by our clients about how to compete on a global stage…

Rugby World Cup affords us the opportunity to explore some of those issues because it is the coming together of 20 elite rugby teams all with one aim — to win on the global stage.”

  

 

Actionable Branding Tip 3

We’re a B2B brand, but small: Smaller business can mirror EY’s content marketing strategy by creating white papers, blog posts, newsletters, webinars, videos and other B2B marketing initiatives that deliver meaningful information and added value to clients and prospects. When there’s a trending event, connect to it through content. We’ll show you how hashtags are your workhorse and a strongly developed brand content strategy can help you punch well above your weight. 

  

  

 

Think Locally: Land Rover Drives the Message Home

Fact: every sports hero and Olympian began as an amateur. Land Rover plucked “from the grassroots to the greatest stage” as the theme for their local-to-global storytelling campaign using the hashtag #WeDealInReal. The brand recruited 96 enthusiastic mascots aged 7-13 from 11 amateur rugby clubs around the world, representing each competing country to run out with their nation’s team.

 

 

 Land Rover Smallest Rugby Team In The World

Image via www.landrover.com

  

    

People are drawn to inspirational stories. Among the videos created to support the campaign, the biggest hit is titled, “Land Rover Rugby Ambassadors visit the World’s Smallest Rugby Club.”

  

  

 

 

 

“It speaks to the heart of the game and I think it also speaks strongly to the brand about being authentic and genuine,” Laura Schwab, UK marketing director at parent company Jaguar Land Rover, told Marketing Week.

  

 

  

  

  

Actionable Branding Tip 4

Great idea, but we’re not a global brand. Small brands are perfectly positioned to drive Land Rover’s concept forward. As a mascot for the Welsh Rugby Union, pint-sized 8-year-old Finlay Walker at Llanharan RFC and a Hampshire local rugby club were not too tiny to garner attention from Jaguar Land Rover. Every brand can — and must — tell their own authentic brand stories one person at a time. We can help you identify and create the best story opportunities using our Story Selling System™.

  

  

 

Using How To: Canon Says You Can

 

Idea #1: Spot yourself in the stands? Official sponsor of the tournament, Canon is producing a series of 360-degree images capturing the entire stadium during major matches. In a clever interactive twist, fans are encouraged to tag themselves in the crowd via social media.

 

  

 Canono Fan Tag Rugby World Cup 2015

Image via www.rugbyworldcup.com

  

 

Idea #2: Exclusivity rocks. Canon offers amateur photographers who post the best rugby shots to shadow a Getty Images photographer at a RWC 2015 training session. The shots get featured on the official RWC website photo gallery. Who knows what special moments might be captured?

 

  

Rugby World Cup Fan Pics 600px 

Image via www.rugbyworldcup.com

 

 

Idea #3: How-to tips. Self-proclaimed “massive fan” Bear Grylls, intrepid adventurer, is joined by professional rugby photographer Dave Rogers to demonstrate angles, shutter speeds and more tips for capturing great shots like Rogers’ famous Jonny Wilkinson drop kick in Sydney from 2003.

 

  

 

 

 

Cyprian da Costa, brand communications director for Canon Europe, said that images play “a vital role in capturing the unmatched excitement and emotion of global sports.”

 

  

Canon Rugby World Cup 2015 600px 

Image via www.rugbyworldcup.com

  

 

 

Actionable Branding Tip 5

How can Canon ideas help my brand? By turning your brand marketing approach on its head. Years ago, a big brand idea around a huge event would have focused on “Canon can…” rather than “You can…” Take a second look at all your brand’s content and brand collateral, adverts, tag lines and social media to re-position everything with an emphasis on your brand seen through the eyes of your audience, not your executive boardroom. We’re here to help.

  

  

We’d love to know what you think about how to scale these five big brand approaches to fit a smaller brand size.

 

• Have you successfully humanized your brand? Do you need to re-evaluate this as part of your rebranding strategy?

 

• Are you using event tie-ins in your brand content marketing strategy?

  

• Would you like to know more about hacking trends?

  

• Have you shot and posted a library of how-to videos?

  

• Are you telling compelling stories about your brand? This is where you might want to consider brand profiling using a system like our Personality Profile Performer™ combined with our Story Selling System™ to help you develop a really compelling and distinctively different brand.

  

• Is CSR part of your brand strategy? Does your brand support a school, community program or charity drive?

  

  

You might also like:

 

• Rebranding Strategy: Why Your Rebrand Must Embrace Storytelling

 

• Brand Personality: Is Your Brand’s Character Big Enough to Compete?  

 

• Brand Sponsorships: The Best Brand Ambassadors Are Already On Your Payroll 

 

• Brand Voice: Differentiating Through Your Own Brand Language and Attitude

 

Video Brand Strategy: Top 11 Tips for How and Why You Need to Use Video

 

• Humanizing Your Brand : Why It is Key to Commercial Success

 

• Brand Profiling: Top 6 Components to Creating a Strong Brand Personality

 

• CEO Brand Leadership: How Does Your Leadership Impact Your Brand?

  

  

Millennial Branding: 6 Ways Your Brand Can Appeal to Millennial Customers

Millennials, the newest generation of influential consumers (also known as Generation Y or Gen Y), spend more than $600 billion dollars annually with spending power expected to reach $1.4 trillion by 2020, (or 30% of US sales) according to Accenture 2013 research.

 

While these statistics might sound like ‘gold bullion’ for many brands, in our experience often smaller companies and organisations struggle to develop their brand strategy in a way that relates relevantly to this fast changing group of buyers.

 

Millennial consumers are a very fluid constantly moving target with multiple devices overflowing with content clamouring for their attention 24/7. However don’t be too daunted, once you really understand this discerning customer properly and tailor your brand to really meet their needs, you can, like many others tap into this incredibly lucrative market.

 

 

 

Defining the Millennial Customer

 

A Millennial is generally defined as someone who was born between the years of 1980 and 2000, according to multiple online sources, including an article, “Oh, to Be Young, Millennial, and So Wanted by Marketers,” by Hilary Stout for The New York Times.

 

Millennials, on average, have around seven electronic devices that have the ability to access social networking, the internet and even television. While there are exceptions to this statistic, as there are in any demographic, 55 percent of these Millennials are using their devices to connect to videos several times a day, where a large majority of brand engagement takes place. Six out of ten Millennials feel losing their car would have a less negative impact on their lives than losing their phone or computer.

  

  

  

     

Due to the fact that almost half (45 percent) of Millennials admit that brands are a key part to their lives, recognized brand names are very important to this specific consumer when deciding to purchase something. They are a multi-device connected group and consequently research their brands thoroughly on multiple fronts before deciding to make a purchase. Their decision-making processes are influenced by some very sophisticated criteria coupled with social proof from the opinions of their peers online.

 

Goldman Sachs clearly explains what a Millennial consumer is and how this demographic can potentially change the economy, in a video published on YouTube in May of 2015: “Macroeconomic Insights—Millennials: Changing Consumer Behaviour.”

    

    

  

  

  

6 Key Brand Attributes Important to the Millennial Customer

 

1. High Quality Products and Services

The number one, most important characteristic that a Millennial looks for in a product is quality. If a product or service does not seem worth the time or the money to the Millennial, they’re unlikely to invest in it. This consumer will buy high quality premium brands but only once they’ve thoroughly validated its credentials.

 

 

2. The Power of Recommendation

Word-of-mouth is still one of the most powerful marketing tools on or offline. If a Millennial is happy with a product or service they’ve used, and the brand has consistently delivered a great customer experience, they’ll share this positively on a global scale. Fifty three percent interact with brands online they care about and tell others.

 

Conversely if a brand has let them down or failed to meet its brand promise they’ll also articulate their discontent verbosely. Thanks to social platforms, such as Twitter, Facebook and Instagram, Millennials are constantly sharing their latest purchase with hundreds, and sometimes thousands, of followers. This is especially the case if a Millennial owns something that is trending. These posts do not go to waste, either.

  

Dan Schawbel in his Forbes article states: “33 percent of millennials rely mostly on blogs before they make a purchase… [they] look to social media for an authentic look at what’s going on… especially content written by their peers whom they trust.”

 

 

3. Personalization, Partnerships and Co-Creators

Millennial consumers are vocal and speak their minds freely about products or services online. If brand owners monitor and track this online traffic it can provide them with invaluable insights and data enabling them to quickly address any issues and use the information garnered to inform new product development solutions specifically tailored to meet the needs of this very influential group.

 

Individuality matters to Millennials and they like to express themselves through personal style clothing. In fact 40% have gone beyond clothing to express their individuality with tattoos.

 

Brands offering customization and bespoke individualization are ahead of the game already. This will become an increasingly important trend for this audience, as evidenced by the success of Chipotle.

 

Millennials want to be treated like partners, not just purchasers, that’s why brands like Pinterest and Etsy have been so successful. 60% believe organizations should offer more ways for customers to share opinions and 40% want to co-create with brands. This provides brands, products of services, with incredible opportunities to engage this willing group and tap into them for their creativity.

 

  

4. Social Responsibility

Even with high quality products, great customer experience, good ratings and convenience, brands still need to offer more to their Millennial buyer. For this particular type of consumer, it is very important that they feel like they are making a difference and they will actively purchase brands which are seen to be ‘giving back to the community’ for the greater good in some way.

 

Six out of ten millennials feel personally responsible for making a difference, and because of this, an incredible 90 percent of these consumers actively purchase brands associated with a cause. More than half of the Millennial consumers will abandon a brand if they disagree with the company’s ethics.

 

By having the full-history of any brand available at their fingertips, Millennials collectively care about how even the smallest of their purchases can affect those across the globe. They are frustrated with statutory entities and Government and want to solve social problems through entrepreneurial solutions.

 

 

5. Life is an Adventure

Many Millennials feel that it is important to experience new things on a regular basis, as 70 percent want to travel to all seven continents, 75 percent enjoy food from cultures that are not their own and Millennials are two and a half times more likely to adapt to new technologies than older generations.

 

Often, this wanderlust spirit inspires Millennials to look for excitement in their everyday lives, which is why 60 percent of this generation considers themselves entrepreneurs and optimistic, creative thinkers.

 

This attitude is what pushes Millennials to have the desire to be not only a patron, but also a part of the brand that they are supporting. Affinity groups form within the Millennial culture, as it is a large, broad generation. Those with similar interests, tastes, achievements and circumstances often come together in order to work towards a common goal, which is what the Millennial consumer likes to see in their brand, as well.

 

 

6. Making an Important Statement

In this reenergized push for equality, inclusivity and diversity, Millennials appreciate a brand that is not afraid to make a statement against discrimination. Millennials will actively support brands that authentically make equality, inclusivity and diversity part of their brand culture.

 

This video, “Millennials On: What Cause Would You Dedicate Your Life To?” produced by 20 to 30 demonstrates the wide spectrum of causes that the millennial generation cares about, which coincides with social responsibility, sharing similar interests and making an important statement.

    

   

  

  

 

Brands Who Have Done It Right

 

There are many examples of brands, small and large, that have successfully made all these key Millennial attributes core to their brand culture. Starbucks is a great case in point. In this video, “Starbucks CEO Howard Schultz on Social Responsbility,” genConnect lets Schultz explain how Starbucks remains socially responsible through success.

   

   

  

   

Apple is brand that has earned the loyalty of their Millennial consumers not only for their great product quality but also for their support of (PRODUCT)RED, which supports the fight against AIDS, Tuberculosis and Malaria and their corporate sociality responsibility programmes relating to the environment, education, accessibility and inclusion and diversity.

 

Other large corporations famous for their corporate social responsibility and high quality products include: TOMS, Coca Cola and Ford, all of which we’ve mentioned in previous articles.

  

   

  

   

A brand does not need to be a global Goliath either to be an attractive and successful brand targeting Millennials. Take the Lokai brand, for example. They sell one bracelet that contains water from Mt. Everest and soil from the Dead Sea to represent the extreme highs and lows in life, to remind the wearer to live a balanced life.

 

Millennials love the brand story, sentiment and authenticity of the bracelet as evidenced by the almost one million followers it has on Instagram alone. The brand’s website also demonstrates its CSR credentials too in that they donate ten percent of net profits to their charity partners, thus encouraging Millennial consumers to purchase their brand on multiple levels.

  

  

 Lokai Bracelet

Image via www.mylokai.com

 

  

  

Millennials Advocate for Their Favourite Brands

 

When a Millennial consumer loves a brand, their loyalty is clearly evident. They are great brand champions actively engaged on their multiple social platforms.

  

If you get a Millennial customer onside, consistently meet and exceed their needs, deliver on your promise with a great brand experience they will become some of your best sales ambassadors.

 

A good example of this is when both the Sony PlayStation 4 and Microsoft’s Xbox One were released at the same time. Millennial consumers who are also “gamers” had already decided, long before the release of the consoles, which one they would be purchasing because they were loyal to either Sony or Microsoft’s brand.

   

Debates broke out across the internet over the PS4 versus the Xbox One because the consumers were so loyal to their respective brands. The day the consoles were released, each company sold an outstanding number of units, thus causing Millennial gamers to flood social media with photos and posts about their latest purchase, proud to be a part of a group of people with similar interests.

    

  

Brand Loyalty with Millennials

 

I think once you’ve reflected on some of these key brand attributes mentioned you’ll agree Millennial consumers have such a formidable, and largely growing buying power, that it’s critical to integrate all the elements mentioned, amongst others, if your brand wants to harness the dollars/euros/pounds of this lucrative audience. Take the time to really research and understand your Millennial customers both in terms of their needs, challenges, loves, hates and aspirations.

 

 

 

3 Actionable Tips for Your Millennial Brand Strategy

 

Consider using some of these tips to integrate into your Millennial brand strategy:

 

1. Develop really strong buyer personas for each of your different Millennial customer types and their relevant affinity groups. You need to know your audience intimately if you want to tailor your brand for success.The outputs from this work will then provide the much-needed direction for developing your brand profile, using a system like the Personality Profile Performer™. Collectively the outputs from both of these will then provide the direction for the development of your brand strategy, brand collateral design briefs, integrated marketing strategy and so forth.

  
2. Tailor regular communications with your Millennial customers using the platforms most preferred by them for your brand. For example they like regular email provided it includes really high quality, useful information, which is individualized to their specific needs. Remember even if they don’t immediately buy from you their opinion counts amongst their peers, family and friends.

 

3. Develop opportunities for collaborative input from your Millennial customers. They want to be involved and a brand strategy developed to include their co-creator spirit provides brands with incredible opportunities to develop unique solutions, be they products or services, which their audience really wants. You might never find out or come up with these NPD ideas unless you include their early input. Make sure you test your prototypes, product or service, with Millennials too.

   

You might also like:

  

• Rebranding Strategy: Why Your Rebrand Must Embrace Storytelling

 

• Millennial Branding: Creating Brands to Appeal to Teens and Young Adults   

 

• Humanizing Your Brand : Why It is Key to Commercial Success

 

• Brand Profiling: Top 6 Components to Creating a Strong Brand Personality

 

• Brand Voice: Differentiating Through Your Own Brand Language and Attitude

 

• Creating New Brands: Top 10 Tips for Brand Success  

 

• Brand Audit: Tips for Determining Your Brand’s Health – Can it be Improved?

 

• Rebranding: How to Make it Through a Rebrand and Emerge Stronger

 

• Brand Audit: When the USA Took the Branding Bull by the Horns

 

• Brand Naming: Top Ten Methods for Brand Name Creation   

 

• Brand Differentiation: 30 Ways to Differentiate Your Brand 

 

• CEO Brand Leadership: How Does Your Leadership Impact Your Brand?

 

 

So what do you think?

  

• Does your brand personality and profile appeal to what is most important to the Millennial consumer?

  

• What aspects of your brand strategy can you improve on to attract more loyal Millennial customers?
   

• Having read these facts about Millennials, does your brand need a complete revitalization or rebranding strategy to ensure its long term success?

  

• Can you re-evaluate your brand using a brand audit and consider how best to contribute to the causes that are most important to the Millennial customers?

    

Feel free to share your thoughts in the comments, we’d love to hear from you. 

Video Brand Strategy: Top 11 Tips for How and Why You Need to Use Video

The Romans said, “Veni, vidi, vici,” meaning “to come”, “to see”, and “to conquer”. Two millenia later we say, “Video, video, video” in conquering digital marketing frontiers. Your brand’s one, three and five year brand strategy plans should reflect the fact that video content is an increasingly a powerful, indeed essential tool for both small and larger businesses.

   

     

You Tube 360 600px

Image via Google / YouTube

Orabrush is a great example of how a small start up brand can capitalize on video to achieve outstanding results. They’ve built a small brand from humble beginnings to worldwide distribution using YouTube videos exclusively. In fact they’ve had more online viewers then P&G Crest and every other brand in the oral healthcare sector combined!

If that’s peaked your curiosity then you might want to checkout some more of our key insider tips and brand strategies below for promoting and growing your brand using video.

Top 11 Video Tips: How to Use Video to Promote Your Brand

  

1. Video is Increasingly Essential for Search Rankings

Remember, Google owns YouTube, so YouTube videos rank high in Google search results and help your brand’s authority for better positioning in internet searches. Smaller brands and newer websites can rank higher on YouTube than on Google, which is no small thing, since YouTube is the world’s second biggest search engine, above Bing and Yahoo.

At the same time, YouTube is the world’s third largest social network, behind Facebook and Twitter. Bottom line, YouTube is an awesome boost for your brand’s profile on the web and an essential part of your brand strategy.[1]

The icing on the cake? Seven in 10 people said they view brands in a more positive light after seeing interesting video content.[2]

 

2. Long Live Video!

  

Among the knock-your-socks-off statistics in circulation, research from Salesforce[3] indicates that:

   

  • The average consumer spends 88% more time on content with video

 

  • People are five times more likely to click on content that contains video

 

  • Video is shared 1200% more times than links and text combined

 

  •  A landing page with video gets 800% more conversion than the same page without video

 

  • Video will be 74% of all consumer internet traffic by 2017, up from 59% in 2012

 

  • The average lifespan of a video is four years

 

  • More than 50% of smartphone video viewers use video to help them make product decisions[4]

 How To Incorporate Video 600px

 Image via www.salesforce.com

3. Social Media Platforms Support Video

Done right, video can be accessible, fun, fast, distinctive, different, memorable… and affordable… as a way to reach new and existing customers. In short, the research indicates that video drives engagement, and we already know that engagement drives sales.

A proliferation of startup platforms dedicated to video have sprung up: Snapchat, Vimeo, Vine, Meerkat and Periscope. Older platforms once devoted to photos have now enhanced with video capability; Instagram and Pinterest make it easy to post and share, allowing smartphone users to record video, upload it or stream it live. Other established platforms such as Facebook, Twitter and LinkedIn have introduced video content to their publishing capabilities.

The video leader is indisputedly YouTube. As of 2014, 900-plus YouTube channels had at least a million subscribers each. While the video sharing giant has already turned 10, there’s no question it will be a sensation in its second decade.

4. Yes, Video is ‘Affordable’

The key ingredient of great video content is authenticity, not expensive production techniques. When business owners and their enthusiastic customers speak directly to audiences, the personal authentic connection a brand makes outranks flashy filming, casting and costly voiceovers.[5]

5. Best Practices for Small Budgets

We collected 5 top video tips from a few experts:

  

  • Timing is critical and 60-120 seconds is ideal. – Filmmaker Peter Bragiel, In Transit, Los Angeles

 

  • Create a bank of photos and videos — they don’t evaporate as quickly as some content does. – Andrew Smith, Chief Funster for Tourism Australia

 

  • Don’t be intimidated by the process; you don’t have to be an expert. – Susan Wilson Solovic, best-selling author of “It’s Your Biz”.

 

  • For inspiration, look at your top 10 Google searches and answer those questions with your video.  – Shaun Aukland, Google, San Francisco

 

  • Too much to cover? Break it up into several bitesize videos. – “It’s So Miami” by the Greater Miami Convention & Visitors Bureau

 

6. “How To” Videos are the Most Popular

Perhaps you recall the old jokes about pitches and promises made by used car salesmen. Now, the rules of the game have changed and hard selling is a car crash waiting to happen. Today’s best practice in content marketing is to bring your brand to life, be authentic, tell a story and share inside tips. Avoid a sales pitch. Explain how to do something.

 

Searches for ‘How to’ videos went up 70 percent in the first quarter of 2015, according to Google.[6] They’re the best way to share useful information with viewers, which they will be more likely to share with others. Imagine if the used car salesman were to create a video explaining the best way to wash a car or to maintain interior leather seating…that’s the kind of video that will attract views, interest followers, build your reputation and increase customers.

Case Study: How To Tie a Bowtie

When Columbia, South Carolina wanted to promote to holidaymakers, they targeted the destination wedding market. Instead of featuring brides and grooms in wedding venues, the visitors bureau created a how-to video on bow tie instructions that has attracted more than 3.1 million views on YouTube. As the number one instructional video on the subject, they have produced an evergreen video with an astronomical return on investment, and never ending shelf life.

7. Aim for Shareable Videos

  

You want people to share your video for the widest possible reach, so knowing what to put in and leave out is important.

What are the top three factors that make a video shareable?

Creative directors say:

 

1) The Unexpected – Show the audience something they didn’t fully plan to see. ‘Surprise and delight’ isn’t new, but it is golden. 

 

2) The Cool Factor – What does sharing this video say about the person who shares it? Does it make them feel like an insider, does it make them come off as a boring professor or does it show them off as the life of the party?

 

3) The Emotional Quotient – Pulling at the heart strings works, but funny is far more shareable.

  

   I Want To Do Moments 600px

Image via Google / YouTube, Think with Google

Case Study: Volkswagen Passat Old Wives’ Tales

When Vokswagen wanted to overcome objections to diesel vehicles, they came up with this brilliant campaign of six falsehoods shot down by three octagenarians. Here’s one:

8. Bring Testimonials to Life

 

Those written testimonials on your website are great. Turn them into a video by inviting customers to upload videos of themselves using your product or services. Alternatively, interview people at your place of business. There are lots of directions you can take this idea for brand evangelists-in-the-making, which has the built-in benefit of shareability by all those you feature.

9. Take Viewers Behind the Scenes

  

Film ‘A Day in the Life’ or introduce staff members or take a sneak peek into your  warehouse. If you serve coffee, have the barista demonstrate making a cup. If you operate a nursery, make a video about propagation or seasonal window boxes. If you sell furniture, explain how to spot quality construction. Add the personal touch and help potential customers decide they’d love to do business with people like yourselves.

Case Study: It’s So Miami – South Beach

When the Greater Miami Convention & Visitors Bureau wanted to show off their city, they decided on locals for a look around. You won’t find a hotel lobby featured in this series covering real people in real neighborhoods. Take a moment to watch and listen to Morgan to experience what a day in the life of a South Beach local feels like. A caution to viewing audiences: it will make you jealous.

10. Position Yourself as an Expert

  

Use video to provide commentary on news or information about your industry to build your reputation as a thought leader in the space. Are you an estate agency? Talk about tips for selling a home. Are you a grocer or a restaurant? Demonstrate some great-tasting, nutritional recipes. Are you a fashion boutique? Illustrate the hottest trends for next season or how to update looks in your current wardrobe.

 Your Brand Is The Star Google

Image via Google / YouTube

11. Incorporate Music

Audio is 50 percent of your presentation, so use music to convey the mood you want your audience to feel so you sound as good as you look. We’ll help you with obtaining royalty-free music clips ready for use by small businesses. There’s no need to spend a bundle.

Case Study: Volvo Trucks Epic Split Feat by Jean-Claude Van Damme

As much as we admire this video, and with the deepest respect for both the feat and the 80 million views since 2013, this is precisely what your small to medium-sized company does NOT have to achieve. Watch it and marvel.

“Within five years, YouTube will be the biggest media platform of any, by far, in the entire world.” – Jeffrey Katzenberg, CEO of DreamWorks Animation at VidCon in December 2014.[7]

We’re here to help you with your video branding strategy and content creation.

• Is video a part of your short-term and long-term content brand strategy?
  
• Have you already created a YouTube channel for your brand?
 
• If so, does it need additional content and better attention for search engine optimization?
 
• Does your website have a video on the landing page, or one that needs a refresh?
 
• Would your staff love to get involved in a brand video and become one of your brand champions?
 
• Would you like us to show you how to create affordable video?

 

Feel free to share your thoughts in the comments, we’d love to hear from you.

 

[1] Juan Jose Mendez, “How to Make Your Video Rank Number One on YouTube (Case Study)” on JeffBullas.com

[2] Axonn Media (London), “Video in Content Marketing”,

[3] Salesforce, “7 Ways to Incorporate Video Into Your Marketing Campaign”, June 2015

[4] Google/IPSOS MediaCT, “Brand Building on Mobile” study February, 2015

[5] Chris Trimble, Axonn Media, The Guardian, July 30, 2015

[6] “I Want-To-Do Moments: From Home to Beauty”, Think With Google, May 2015

[7] The New Yorker, “Hollywood and Vine”, Dec. 15, 2014

Limited Edition Packaging: How to Use it as Part of Your Brand Strategy

Store aisles and eCommerce pages are packed with products sold in limited-edition packages that are intended to drive increased sales. However, industry data publicized by Nielsen indicates that as much as 90 percent of new limited edition packaging designs don’t have the desired effect—and in some cases, may even hurt brand equity.

On the other hand, to a faithful collector of a favourite DVD series or dedicated brand loyalist, limited-edition packaging can be a compelling reason to purchase a new or alternative version of a much desired product as soon as possible. Indeed, it could be argued that the entire concept of limited-edition packaging is meant to urge consumers to open their wallets on the spot. Waiting too long could result in disappointment.

Below, we’ll look at several case studies, along with the associated benefits and downsides. This information could help you decide whether limited-edition packaging is a great brand strategy decision that will lead to outstanding results—or whether it’s likely to incur more costs than benefits.

Limited Edition Packaging that Promotes the Concept of Scarcity: Special Monopoly Sets Offer Real Money

Sometimes indicating that a product is a limited-edition item only available for a short period of time is enough to stimulate sales. Interested buyers can quickly recognize that there’s a relatively small number being made, and that fact makes them want it more.

Those items are frequently prized by collectors, and in other cases, people just desire them for the novelty value. Hasbro, manufacturer of the popular game Monopoly, successfully used this concept of scarcity to market the game via a specially packaged limited edition version.

To celebrate the game’s 80th anniversary, 80 versions of the game that were sold in France came with real money. In most cases, the genuine currency was mixed in with fake bills. However, one of the packages came entirely with spendable real euros. The benefit of this approach is that it appeals to people who might already want to buy the game for nostalgic reasons to reminisce about their childhoods by playing this classic game. Plus, since only 80 game sets of this sort were made, the scarcity factor drives up the perceived brand value.

For many hopeful customers, the act of opening a Monopoly box to see if it came stocked with real spendable money was probably something akin to when Charlie Bucket of Charlie and the Chocolate Factory anxiously ripped open the candy bar wrapper to see if it contained the coveted golden ticket that allowed him and a select group of others admittance into Willy Wonka’s magical candy-making site.

Limited Edition Packaging Designed to Leverage Core Brand Messages: Scotch Magic Tape

Scotch’s Magic Tape is very popular because of the way it seems to disappear onto paper after applied. The brand has even developed a dispenser so people can only use one hand to put the tape in place.

A few years ago, German company Kolle-Rebbe designed packaging that contained mirrored panels inside to create the illusion that the Magic Tape package was empty, even though it was holding five rolls of the adhesive. The special tape package even won a CLIO Award, which is the equivalent of an Academy Award in the film industry, but instead honours design, advertising, and communication professionals.

The box design promotes the brand’s “invisibility” benefit, and is an unconventional idea that makes people take notice when surveying available adhesive choices. That’s true even if they are not already familiar with what makes the tape stand out from competitors. The branding message indicates that Magic Tape makes paper tears “disappear”, because it patches them up so clearly. Plus, as already mentioned, the tape’s material is made to blend into the paper after it’s applied.

 Scotch Tape Magic 3 M

Image via www.packworld.com and ©3M

Furthermore, it was said that the decision to include green as the primary colour in the box’s design was a nod to a commitment to environmental sustainability. While that may be the case, it can also be strongly argued that the vivid green shade is already well-known to consumers.

There are many varieties of Scotch products, but the Magic Tape always has a green packaging design. Choosing to use any other colour when designing the “invisible” box could possibly have caused unnecessary confusion, and perhaps meant shoppers would have mistakenly overlooked the product when visually scanning store shelves.

This is a great example of how a limited-edition package can reinforce the brand message in a way which is both aesethetically ‘on brand’ and functional in its delivery, and we’ve had similarly favourable results when helping our clients combine aesthetics with functional benefits and practicality.

Limited Edition Packaging that Relies on Star Power: Michael Jackson Pepsi Cans and “Bad” Album 25th Anniversary Campaign

People around the world were devastated when Michael Jackson, the “King of Pop,” passed away. Pepsi had been a long-time partner of Michael Jackson, and that loyalty continued after the pop star’s death.

In 2012, the beverage brand launched its first global campaign to honour the artist, releasing limited edition Pepsi cans in over 20 countries. The packaging retained the brand’s usual blue background, but featured Jackson in a range of typically dramatic poses that were highly recognizable, consequently drawing instant attention from consumers.

  Pepsi Michael Jackson 600px

Image via www.marketingmagazine.co.uk ©Pepsi

To further stimulate demand, Pepsi also tapped top music stars of today to pay tribute to the artist in relation to the 25th anniversary of the Bad album. That piece of work was the seventh studio release from Jackson, and is repeatedly cited as a major influence on today’s artists. The performances were heavily viewed online and served to reinforce the concept that Jackson is one of the few artists who can boast timeless appeal across generations.

This campaign had value to music collectors, and also helped stimulate the desire in diehard fans to buy products relating to the deceased artist. Because Pepsi had to strike a deal with the managers of the late artist’s estate, the campaign undoubtedly required a significant amount of logistics. However, the challenges paid off, especially in terms of brand visibility.

Limited Edition Packaging That Supports a Charity: Bottle Green’s Stylish Drink Bottles to Fight Breast Cancer

Bottle Green sells unusual flavours of sparkling water and thereby caters to a niche market. In 2011, it developed a set of limited edition bottles that were available in the UK. The containers supported a charity called Fashion Targets Breast Cancer and featured images of stylish women. The bottles had strong onshelf impact, and were atypical to the category, which undoubtably drew the attention of their primary target audience.

Bottlegreen Csr

Image via www.packagingoftheworld.com ©Bottle Green

More importantly, that effort was part of the brand’s dedication to corporate social responsibility, and reflected a continual effort to support causes that fight breast cancer. Research indicates that when customers are presented with two similar brands in the same category, the one that supports a clear CSR activity, charity or ‘gives back’ in some way for the great good, will typically be the preferred purchase and have higher sales than the one that doesn’t. Similarly the Bottle Green CSR campaign likely helped to strengthen awareness of the brand’s charitable heart. When working with our own clients, we tend to strongly agree that a target audience feels more compelled to buy something if it aligns with a charitable cause.

Interestingly enough, unlike some brands that are sold in connection with fighting breast cancer, the range doesn’t feature a dominant pink hue. However, the arresting design of the women’s faces is very powerful. Presumably, it was more than enough to encourage customers to pick up the containers and read them more closely to get the story behind the aesthetics.

Limited Edition Packaging That Leverages Premiumisation

Luxury brands often use limited-edition packaging as part of their premiumisation strategy for adding perceived value. Oscar de la Renta is one strong example of a brand that has done this successfully—but in this case, so-called “brand evangelism” is just as important, or even more so, than actual sales numbers.

In 2011, Oscar de la Renta launched the first-ever sales initiative that was completely contained within Facebook. The brand offered a solid perfume variety of its scent Esprit d’Oscar, which was packaged inside a wearable ring and sold with a price tag of $65. After a consumer bought a ring, he or she was encouraged to share that news via Facebook. Therefore, in the space of a few seconds, awareness of the product could theoretically spread to thousands of people or more, plus make a person feel special about being among those select few who were able to snag a ring before it was too late.

  Oscar De La Renta Facebook

Image via http://wwd.com, © www.oscardelarenta.com

On the day of its release, one extremely eager evangelist found she was not able to access Facebook while at work, and was so concerned that she contacted the brand to inquire about the likelihood that the rings would be sold out before she could get one. Ultimately, a brand representative agreed to put one aside for her.

Oscar De La Renta Ring

Image via http://wwd.com, © www.oscardelarenta.com

Perhaps the most valuable aspect of this case study is that people were not able to access the purchase page for the limited-edition product without first liking the brand’s Facebook page. Before offering the limited-edition ring, the brand tested that strategy by offering free samples of the perfume to people who liked the Facebook page. In just one week, the number of likes grew by 40 percent. Furthermore, 5,000 people agreed to fill out feedback surveys.

The limited-edition ring created a win-win situation: customers got the chance to order something that had built-in exclusivity, and the brand’s marketers built their databases of interested consumers.

Limited Edition Packaging Compromises Product: Halo 3 Video Game

Early versions of limited-editions of the Halo 3 had faulty hubs in the packaging that did not consistently hold the discs securely in place. This meant many people opening the packaging with the intention of starting to play the game, found that the discs had become loose during shipping and consequently were scratched, resulting in the brand owner Microsoft having to offer replacements to its customers.

 Halo3 Packaging

Image via http://www.dailytech.com ©Halo3

Despite this initial issue, Halo 3 ended up being the top-selling title of its time. It sold a total of $170 million on release day, and more than 1.7 fans decided to splurge on the $70 limited-edition version.

This is a good example of how limited-edition packaging must be properly tested to ensure they are fully functional as well as aesthetically eye-catching. The brand’s reputation didn’t really suffer as a result of the packaging problem, and neither did early sales. However, it’s important to remember that many brands don’t have the built-in advantage of such a large and dedicated fan base.

Those players were so eager to become immersed in the latest Halo release that the faulty packaging might have momentarily frustrated them, but it almost certainly wasn’t enough to cause the consumers to think twice about buying another Halo game or recommending them to friends. In this case study, the other inherent benefits of the game outweigh the issues with the packaging.

Packaging That’s too Bulky, Which Makes Storage or Merchandising Difficult: The Simpsons Box Sets

Boxed TV series sets are perpetually popular gifts, and great ways for TV fanatics to indulge themselves by being able to watch favourite episodes at any time. It’s not unusual for boxed sets to have holographic portions, fold-out sections, and other embellishments that aim to add aesthetic brand value. However, in the case of boxed sets for FOX’s animated hit, The Simpsons, the quest to dazzle perhaps went a bit too far.

 Simpsons Packaging 3 D

Image via http://www.tvshowsondvd.com

The DVDs were packaged in boxes with three-dimensional facial features from popular characters. However, this limited edition packaging feature made the DVDs very hard to store because the more bulky packaging required extra shelf space when stored alongside other DVDs. Eventually, the manufacturer announced it would also be possible to buy a version where the three-dimensional parts could be removed, making the front of the box flat for easier storage.

The Simpsons brand has a very strong established fan base so it’s very unlikely that viewers would elect not to buy the DVD sets just because they had a bulky design. However, by making the decision to also offer a version where the three dimensional facial features could be removed, the manufacturers had to incur extra overheads, which potentially cut into increased profits.

We frequently caution our own clients that it’s crucial to perform a brand audit or extensive research around the feasibility of a limited-edition packaging strategy from multiple perspectives before proceeding to brand design or production. A lack of research, proper prototype testing or unchallenged assumptions can incurr unexpected costs which eat into a campaigns profitability, or worse, cause it to run at a loss, so please do your homework before your invest in your limited edition packaging!

Limited Editions Packaging Delayed Shipment of Product: Batman: Arkham Knight Game

A special YouTube channel was created to stimulate demand for the Batman: Arkham Knight serial superhero game. However early adopters didn’t get entirely what they expected when they enthusiastically purchased the game online following a teaser campaign with video clips from scenes of the game.

Gamers who pre-ordered the limited edition of the Batman: Arkham Knight game from Amazon UK received an e-mail saying there was an unspecified problem with the packaging, which meant those shoppers would get their physical goods nearly three weeks later than expected.

Because many people specifically pre-order limited-edition goods to get them on or before the official release date, this announcement undoubtedly caused some disappointment. To compensate, Amazon UK said it would provide download codes so people could play the games on the release date, even without having their physical goods.

Unlike the above instances of packaging issues, this example probably caused more logistical headaches than financial ones. The availability of download codes meant that even though buyers couldn’t immediately enjoy the tangible goods they were promised when pre-ordering the limited edition, they could at least play the game on time—which was probably a sufficient compromise for many customers.

What’s unique about this case study compared to the others we have examined is that the limited-edition packaging not only caused hassles for the manufacturer, but also for a retailer.

What We Can Learn From These Case Studies

As the above examples demonstrate, there are many advantages to using special edition packaging as part of your brand strategy. Specifically, it usually works best when:

  • The limited-edition package is produced in extremely small quantities. This helps give items exclusivity and inceases desirability as consumers make dedicated efforts to buy them.

  • The packaging leverages and enhances the product’s branding, but still has design elements that are familiar to consumers thereby strengthening brand affinity.

  • Unusual packaging design details are integrated, but not at the expense of outweighing functional use or practicality or by becoming excessively costly or difficult to ship, store or merchandise.

  • Pop culture references and/or celebrities are leveraged through brand collaboration or joint venture to increase the perceived value of a limited edition package.

  • The special edition packaging is designed in support of a charitable cause. It’s especially helpful when endeavours like these align with a company’s already-established commitment to corporate social responsibility.

  • Items featuring limited edition packages are sold solely through social media, and people can only make purchases after first interacting with the brand’s social media page in a designated way. This approach can theoretically help a brand gain traction on social media, connect with people who might not ordinarily use social media except to buy the products, and assist with building a database that’s populated with customer feedback and contact details.

However, limited-edition packaging can also be very cost- prohibitive, to the point where profitability is undermined if not properly researched and tested. That scenario is more likely if:

  • Proper testing is not carried out in advance to ensure the elements of the limited-edition packaging performs well functionally and aesthetically. That should include taking steps to see if the packaging can withstand the rigors of being shipped around the world.

  • The limited-edition packaging is too ‘ordinary’, so it doesn’t resonate strongly enough with its primary audience. In some cases, this may mean the packaging only seems valuable to people who have proven that their brand loyalty is so deep that they’ll buy a limited-edition package even if it’s not really all that special or very eye-catching.

  • Packaging details are very complex and overly elaborate. Sometimes, focusing too much on the artistry can mean practical and functional needs get overlooked or undermined.

  • It becomes evident that the production time for a limited-edition packaging will be longer than expected, meaning the products won’t be distributed on time to meet customer expectations or launch timelines.

The Final Limited Edition Packaging Brand Strategy Takeaway

If you decide to use limited edition packaging as part of your own brand strategy then its important to ensure you blend all the functional brand essentials with the brand aesthetics, while remaining true to your core brand values and positioning.

You should also ideally conduct research, not only to test your prototype but to ensure there is actually a market for your limited line that will be attracted to your special limited edition packaging, and if you aren’t sure, weigh up the costs of doing a very small batch test of special packages. These precautions can help make your limited-edition packages much more successful instead of turning into marketing decisions that eat up profits, undermine your brand and frustrate customers.

You may also like:

  

• Packaging Design: How to Make it into an Irresistible Customer Brand Magnet

  

• Brand Differentiation: 30 Ways to Differentiate Your Brand

 

• Rebranding Strategy: Using Premium Repositioning To Increase Profitability

 

• Brand Personality: Is Your Brand’s Character Big Enough to Compete?

  

• Creating New Brands: Top 10 Tips for Brand Success

 

• Brand Management: Top 10 Tips for Managing Your Brand Reputation

  

• Humanizing Your Brand : Why It is Key to Commercial Success

  

 

So what do you think?

  • Do you agree with the claim that the Scotch Magic Tape packaging was green to promote environmental sustainability, or was that message just being broadcast to urge eco-minded shoppers to buy the tape?

  

  • Is the approach of offering a limited edition product solely on Facebook, as Oscar de la Renta did, a worthwhile brand strategy, or do you think it might be missing an opportunity with interested customers who’d perhaps like to purchase the items, but don’t use Facebook?

  

  • Do you think it’s more effective to showcase corporate responsibility by using packaging design that’s very obviously made to support a charitable cause, or is the “less is more” tactic used by Green Bottle a clever one?

  

  • In cases where smaller brands want to use pop culture references for broader brand positioning, but don’t have the resources to consider global stars like Michael Jackson, what other possibilities could they explore?

  

  • While developing limited edition packaging, how important is it to get input from consumers about the features they would like to see? What do you think is the best way to acquire that information? Should you reward participants in return for their feedback?