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Archive for category: Brand Strategy

How Do Challenger Brands Become Market Leaders?

June 16, 2016 /0 Comments/in Brand Culture, Brand Differentiation, Brand Experience, Brand Personality, Brand Strategy, Brand Values, Branding, Challenger Brands, Customer Engagement, Disruptor Brands, Uncategorized

In Silicon Valley, startups reaching a valuation of $1 billion are known as unicorns because they’re considered so rare. As of April 2016, there are 165 such privately-owned companies from Airbnb to ZocDoc,[1] a number which might suggest to the casual observer that the unicorn isn’t quite so rare after all. However, “Failure is the […]

Want to Build Your Brand? Lorraine Carter Speaking at Bucharest Tech Week

May 10, 2016 /0 Comments/in Brand Leadership, Brand Loyalty, Brand Strategy, Branding, Business, Keynote Speaker

Are you launching a new brand to market or considering rebranding but you’re not sure where to start to ensure a profitable return on your investment? Have you got a really fantastic product or service but you’re struggling with how to clearly articulate what your brand stands for and what makes it really different […]

Eleven Branding Lessons: Keeping a Sharp Eye on Your No.1 Asset

April 19, 2016 /0 Comments/in Brand Audit, Brand Auditing, Brand Audits, Brand Collateral, Brand Health Check, Brand Name Creation, Brand Name Origination, Brand Personality, Brand Relaunch, Brand Relevance, Brand Reputation, Brand Research, Brand Risk Management, Brand Risk Mitigation, Brand Strategy, Branding, Customer Engagement, Rebranding Mistakes, Situation Analysis

Once the heavy lifting in creating your brand is done, basic care and ongoing maintenance to preserve and protect it must not be overlooked. “Nurture your brand as you would a child,” says brand expert Jagdeep Kapoor, author of the bestselling “Twenty-Four Brand Mantras.” Just like all living things, a brand requires nurturing to remain […]

Branding: Creativity without Strategic Rigour is a Waste of Budget

April 5, 2016 /0 Comments/in Brand Personality, Brand Profiling & Positioning, Brand Promise, Brand Relevance, Brand Story, Brand Strategy, Brand Values, Branding, Disruptor Brands, Entrepreneur, Storytelling

“Creativity is Intelligence Having Fun.” – Albert Einstein 2016 will be a year of convergence for brand strategies. As Joel Comm[1] put it, “there’s nothing more social than face-to-face engagement,” and this is the application strategy that brands need to focus on. They need to combine traditional marketing with the emerging. They need to […]

Brand Stories: Critical to Brand Growth Strategy

March 30, 2016 /0 Comments/in Brand Culture, Brand Experience, Brand Story, Brand Strategy, Branding, Customer Engagement, Online Marketing, Social Engagement, Storytelling

Have you ever said “No, thanks” when asked, “Would you like to hear a great story?” Generally not. A great brand story cleverly communicated can be just as compelling as one told in person. Yet, while small children may be enthralled by tales predictably opening with, “Once upon a time…”, sophisticated customers need more from […]

How to Use Brand Activism to Mobilize Your Customers

March 16, 2016 /0 Comments/in Brand Activism, Brand Profiling & Positioning, Brand Strategy, Brand Values, Branding, Business, Cause Marketing, Corporate Social Responsibility, Customer Engagement

Dare to care! What is brand activism? It’s a term we’ll all be hearing a lot more about. Historically, people are more familiar with the term consumer activism, which the Financial Times defines as, “The range of activities undertaken by consumers or NGOs to make demands or state their views about certain causes linked directly […]

What Women Want: Brand Buying Power in 2016 and Beyond

March 7, 2016 /0 Comments/in Brand Affinity, Brand Profiling & Positioning, Brand Strategy, Branding, Branding Trends, Business, Market Demographics, Market Insights, Market Psychographics, Market Research, Target Market

The percentage of purchases decided by women translates into a staggering $18 trillion in earnings worldwide for businesses. More than half of key purchasing decisions are made by women today, product or service. The question is have you tailored your brand to meet their needs? Does the positioning, style, story, tone and focus of […]

Top 10 Brands for Customer Experience and What You Can Learn From Them

March 1, 2016 /0 Comments/in Brand Affinity, Brand Champions, Brand Culture, Brand Differentiation, Brand Experience, Brand Health Check, Brand Loyalty, Brand Strategy, Brand Values, Business, Corporate Social Responsibility, Customer Engagement, Customer Service

“If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” (Jeff Bezos) – CEO Amazon. 89 percent of companies expect to compete mostly on the basis of customer experience in 2016 according to a recent […]

The Power of Disruptor Brands and Challenger Brands

February 24, 2016 /0 Comments/in Brand Differentiation, Brand Leadership, Brand Personality, Brand Profiling & Positioning, Brand Story, Brand Strategy, Branding, Challenger Brands, Corporate Social Responsibility, Disruptor Brands, Entrepreneur, Innovation, Storytelling

These days, it’s all about disruption. In tiny Davos, Switzerland, “The Fourth Industrial Revolution” was the central theme of the 2016 World Economic Forum, designed to engage thought leaders to prepare us for the “next big thing.” The proposition is that we are on the cusp of a new era fundamentally changing the way we […]

Rebranding: Crisis Recovery and Brand Rebuild

February 16, 2016 /0 Comments/in Brand Audit, Brand Auditing, Brand Audits, Brand Health Check, Brand Relaunch, Brand Reputation, Brand Revitalisation, Brand Risk Management, Brand Risk Mitigation, Brand Strategy, Market Research, Situation Analysis

In the first quarter of 2015, SDL conducted a survey of almost 3,000 customers and found four out of five would walk away from a brand and never give it another chance after experiencing a major issue. That statistic explains why some brands have no choice but to rebrand in an attempt to resolve […]