Limited Editions Packaging : Why They Work

Most of us at some point in our lives have probably been triggered to make an impulse purchase (or at least considered purchasing) one of our favourite brands solely because of the packaging.

 

There’s a high probability too that the particular brand packaging in question was of a ‘limited edition’ variety. Brands tend to investment considerable effort into limited edition products and, as a result, the packaging design typically has even greater impact on its target audience.

 

Exclusivity Rewards Loyal Customers

However limited edition packaging isn’t always appreciated, as MAC executives discovered when they launched their Wonder Woman range in spring 2011. This was in collaboration with DC Comics who owned the rights to the cartoon character. The MAC range included lipsticks, eye shadow, nail polish and blusher ranging from €6. to €35.

 

Mac Wonder Woman Promo

Image via Flickr and Bruno Boutot

 

The look was bright, dynamic (like the character herself) and, some said, ‘tacky.’ Many of the brand’s followers didn’t approve of the MAC Wonder Woman packaging, believing it cheapened the MAC brand (which is seen as a quality cosmetics leader with a trendy, younger customer base). Other fans defended the brand saying they loved the “fun, funky look.” As a result the controversy received lots of varied opinions and comments on websites, social media and blogs – all which, of course, greatly stimulated brand interest even further.

 

Mac Wonder Woman Range

Image via Cult Beauty

 

MAC executives built up a significant amount of pre-release excitement and anticipation by sending samples to leading beauty bloggers and magazines. Each product in the limited edition range was supported with a detailed descriptions, ensuring plentiful coverage for its target audience to read about.

 

All this pre-launch activity ensured the Wonder Woman limited edition lipsticks, blushers etc. generated lots of online traction thereby making them easy to find on search engines and consequently in retail outlets too when finally released. Cumulatively this integrated pre-launch marketing strategy raised the MAC Wonder Woman limited edition range profile and stimulated greatly increased interest to potentially purchase.

 

In an effort to gain further traction for their limited edition packaging, MAC also initially limited the collections availability. The Pro Members on the MAC website were given access to the MAC Wonder Woman goods 12 hours before anyone else – thereby increasing the range’s exclusivity even further. MAC limited edition products have been known to sell-out within two days. The MAC Wonder Woman range was no exception.

 

Feel-Good Associations

Beefeater Gin chimed into the London zeitgeist last year when it launched a limited edition bottle aimed at celebrating the capital’s stupendous year with the Olympics and the Queen’s Diamond Jubilee.

 

Their new bottle, coloured pillar box red, celebrated London’s ‘inner eccentricity’ the company said, by showing glimpses of London life inside the outline of a beefeater to reflect the city’s vibrancy and diversity. Pre-orders for the bottle were the highest the company has ever received, which is a testament to its success as a limited edition range.

 

Where Beefeater really excelled with the limited edition brand packaging was in associating their brand with the ‘feel good and success factor’ that was very much an integral experience of London at the time. Beefeater is a London brand and by amplifying its association with key London characteristics around a significant event, Beefeater executives hoped that customers would associate the Beefeater brand with a happy occasion in their lives, and one which brought to mind the feeling of success as well as celebration.

 

Beefeater London Limted Edition

Image via Packaging of the World

 

Reinforcing Brand Identity

Another association which enhanced a brand (also a drinks company) was that of film director David Lynch and Dom Pérignon. The arty and cool Californian-based movie maker designed new ‘ghostly’ labels for the brand.

 

Dom Perignon By David Lynch Vintage Champagne

 

Image via Harvey Nichols

 

According to the brand’s website, the two have much in common. A spokesman for Dom Pérignon said: “The worlds of Dom Pérignon and the one of David Lynch have many points in common: mystery, intensity, commitment, time, the constant reinvention of the self, and above all, absolute faith in the power of creation.”

 

 

 

  

So Why Does Limited Edition Packaging Typically Sell So Well?

Apart from the above ‘success/feel good’ associations (Beefeater) and creating demand through exclusivity (MAC), limited edition brand packaging can also reaffirm to its target customer that he or she has made the right brand choice. Limited edition packaging tends to be of a higher and more eye-catching quality than the standard packaging for the brand, which in turn makes it look even more enticing and, importantly, more exclusive and thereby making it more sought after.

   

Limited Edition Packaging Can Be A Test For Permanent Packaging

And what happens when a limited edition brand is just too popular to remain a one-off? Ask Coca Cola. Such was the popularity of the drink giant’s exclusive diet coke design that it decided to resurrect it a year later and make the bold and more minimalist design its standard Diet Coke can format.

 

The design enlarges then crops the original Diet Coke logo which makes it more eye-catching on shelves, according to the company’s executives.

 

Diet Coke 

Image via CreativeBoysClub.com

 

 

It Can Result In A Whole New Brand Campaign Strategy

Kit Kat wanted to ensure its limited edition white chocolate bars were never forgotten – and managed to boost its free publicity quota as a result.

  

 

 

The Australian branch of the chocolate firm said they were preserving a piece of the brand’s history by saving the last 50 bars and handing them over to illustrator Mike Watt. He then proceeded to melt the bars down and form pictures from the gooey chocolate moulds using a knife. The process makes an interesting video and the final pictures were uploaded onto Kit Kat’s Facebook page leading to increased social media interaction, which in turn also boosted the company’s SEO endeavours and the Kit Kat brand profile.

 

Kit Kat White Final Fifty Posters Tiger

Image via Feel Desain

 

 

Limited edition brand packaging can have multiple advantages when used effectively to leverage a brand, not to mention of course increasing sales and profitability. It can also add greater perceived value to a brand’s existing core product range by making customers feel like they’re receiving something ‘really special’ with an added extra. It doesn’t just increase brand impact in the market, but it can also create an even greater demand for products by marking them with an exclusive tag, which its target audience consequently finds irresistible.

  

• What kind of limited edition packaging could your brand consider?

  

• Could you tie your limited edition packaging in with an appropriate significant event or occasion to amplify its significance?

 

• Who in your current target audience would be extremely attracted to a limited edition range of packaging for your brand?

  

 

Brand Curiosity! Is It The Most Irresistible Way To Woo Your Customers?

When it comes to attracting customer attention sometimes a little information goes a long way. Feelings have a critical role in the way customers are influenced and few are stronger than the pull of curiosity.

 

 Rules For Success

 

Curiosity occurs when there is a gap between what we know and what we want to know. For brands, this offers significant power when influencing customers because the drive for knowledge is not only a key motivation in the decision making process, it’s also instinctual.

 

 

Excite Curiosity to Grow Your Brand and Drive Sales

Utilizing emotions constructively can be key to increasing sales. California Pizza Kitchen created a campaign that engaged the customer by tapping into their natural curiosity. The “Don’t Open It” Thank you card was a coupon campaign with an interesting twist.

 

Customer’s received the card with their receipt. The card contained what they would receive on their next visit. It could be a free desert or $50 voucher for example. However they could not find out what exactly they would receive until they brought the card unopened with them on their next visit. If the card was opened before they returned to the store for their next purchase the prize inside became null and void.

 

 California Pizza Kitchen Thankyou Card

 

The intrigue is built around the promise of something of value. Teasing with the list of possibilities is critical to arousing curiosity. The success of the campaign was built around building curiosity but guaranteeing something worthwhile as the reward.

 

 

Use the Unexpected to Gain Attention

Red Square Agency did a test campaign using Facebook Ads to examine the pull of curiosity on customer behavior. They created four Facebook advertisements. Three were real advertisements, the fourth was a picture of a large grey-haired cat called Cous Cous with the tag “This ad features a cat: it has nothing to do with Red Square Agency but we hope you will click on it anyway”.

 

 Cous Cous Cat Advert

 

After a month, Cous Cous had received twice as many clicks as the other real advertisements. The success of Cous Cous was credited to the advertisement exciting curiosity with the audience. Whether those click throughs translated into meaningful sales or merely attracted attention is not clear. What the campaign did highlight was that sometimes it is the unexpected that can trigger the desired response with customers.

 

 

Invoke the Pull of the Unknown

All marketing communication strategies involve a certain level of intrigue; just enough information to make it interesting. When customers are teased with a hint of what is on offer the draw of curiosity can be irresistible. 

 

Steve Jobs 

 

During his time at Apple, Steve Jobs became the master of exploiting natural curiosity to the company’s advantage. Jobs would hint at a product demo, would leak a product proto type and then Apple would embargo all official information between the demo and the release.

 

 Apple Customers Queue Ny

 

By the time the product was released the world would be a buzz with bloggers and Apple loyalists interpreting and speculating as to the latest features and design. This practice consistently sees Apple receiving expressions to buy reaching far into the millions before their products are even released.

 

 

 

In October 2012 Sony released a series of mysterious advertisements called “The Arrival”. With no information or hint as to whether the ‘arrival’ referred to a game or to a new Sony product, the internet became awash with speculation.

 

Customers and critics alike generated an unprecedented level of attention sparked by curiosity and driven by expectation. It’s not clear what Sony were releasing but either way, they certainly had people’s attention.

  

Pushing information at the customer gives them the tools they need to make an informed decision during the purchasing process. However sometimes withholding critical information can invoke the pull of the unknown, and draws the customer to actively seek information putting the power back in the hands of the brand.

  Curiosity Teaser Advert

  

Use curiosity to your advantage, as part of your brand strategy, by limiting information and leaving something to the imagination.

 

• Can you invoke the pull of the unknown with your customers?

 

• Have you leveraged the irresistible pull of ‘curiosity’ to underpin some of your marketing campaigns?

 

 

Why Align Your Brand to A Worthy Cause?

The benefits to worthy causes or charities of partnering with big brands are obvious. Charities, such as Oxfam, use partnerships with commercial brands as a media platform and an opportunity to get its message out to the public.

 

 M S Oxfam

 

Partnering with Marks & Spencer allows Oxfam to tap into the huge influence the M&S brand has over consumers. Being able to promote their message among that captured audience via this kind of partnership is immensely beneficial to the charity and their work.

 

However partnerships of this nature can be mutually beneficial to both the charity and brand alike. It bequeaths the commercial brand with a deeper meaning and offers another opportunity for engagement with their customers on a different emotional level.

 Building Partnership

  

It can also become a significant part of the brands social contribution policy. Without wishing to sound cynical, tying up with a worthy cause or charity can be a winning formula for brands sensitive to the current climate and worth serious consideration as part of your brand strategy.

 

 

4 Top Reasons Why Brands Should Engage in Cause Related Marketing

 

Whether sponsoring charitable activities or committing to donate profits to a worthy cause, the benefits to brands in aligning themselves with good causes are significant

 

1. Build Brand Awareness

Building partnerships with charities can make a sustainable difference to the cause but it also enables the brand to raise awareness with a wider target audience. Sponsoring a charitable activity often coincides with providing the brand with significant visibility of their logo and products with an engaged and receptive audience. It also provides a platform for brands that are looking to reposition themselves in the market, and change customer perceptions, with a great opportunity by aligning themselves with the right charity associated with the desired target market.

 

Charitable partnerships can make the brand more accessible to a wider audience particularly if the brand engages in an experiential marketing campaign. It also enhances a company’s credibility and provides an opportunity to educate the public about their products and services. Product sampling is also a great opportunity to attract new customer attention and commonly used by brands sponsoring charitable sporting activities.

 

 

2. Corporate Social Responsibility

Engaging in a strategy of corporate social responsibility through charitable partnerships displays a brand’s desire to make a positive contribution to social issues in the community.

 

It can also have a positive effect on the internal culture of the organisation. Charity partnerships provide the potential to boost employee engagement, and subsequently improve morale, as well as raising awareness among staff.

 

 Corporate Social Responsibility

 

HSBC has ties with environmental charity Earthwatch and sends employees to visit projects. ‘It is good for motivation and makes employees more likely to stay with the company and become effective brand ambassadors,’ says Nigel Pate, head of environmental partnerships at HSBC.

 

It can give a sense of purpose and involvement to employees. It highlights the importance of nurturing the strategy to support not just the corporate image but the wider stakeholders too. There is a sense of corporate pride amongst employees at being associated with a project that makes a positive impact in their world.

 

 

3. Differentiate the Brand from Competitors

Aligning your brand with a positive cause engenders a more caring image with customers. In markets where the variances between individual brand offerings becomes blurred, associating your brand with a significant social issue or charitable cause can give your customers a new reason to pick your brand over competitors in the market.

 

It is a way to communicate something about the brand that is beyond price, product or service. Brands who partner with charities or champion significant social issues often benefit from a boost in sales because, given the choice, customers are more likely to buy a brand that supports a worthy cause over a competitor who does not.

 O Egg White Eggs Icograda

 

O’Egg is a great example of an Irish brand with modest resources which has aligned itself with ‘Action Breast Cancer’. They operate in a market with weak brand differentiation and yet the O’Egg White Egg product in its bright pink packaging is very much targeted at a female audience. The cause has a very obvious relevance to its target market which has helped raise brand awareness and benefited the cause too.

 

 

4. Boost Brand Equity

Championing a social issue or engaging with charities is a worthy way to boost brand equity and invest in a little feel-good-factor. Aligning marketing activity with cause related issues enables brands to build a reputation with their target market and build an emotional connection can help strengthen brand loyalty.

 

Linking brand support to significant social issues or charities creates an emotive response alongside goodwill. Customers feel they are extending the value of their purchase to include a worthy cause investment and are more likely to be repeat purchasers. 

 

Flora Womens Marathon Dublin

  

Flora’s support of the woman’s mini marathon shows their customers that as a brand, they care about what their customers care about. They recognize their customers concerns and actively try to support them. Brand loyalty is strengthened and brand equity is boosted when the customer’s affinity with the brand extends beyond the product itself. 

 Red Products 

 

(RED) is an example of a long established initiative encompassing the support of some of the worlds biggest brands who have each committed to supporting charitable initiatives in Africa. Each brands dedicates a (RED) product in their product line to the cause.

 

 Red Brands

 

 

How to Beat the Cynics

For cause related marketing to work your customer must feel differently about your company and brands as a result of the association. The partnership must be relevant to the target customers in order to be trusted. The Nissan Leaf brand alignment to the issues of global warning, and its threat to the environment, is a great example of brand cause marketing, all of which is very relevant to their eco sensitive core target audience.

 

 

 

For the most part customers know that sponsorship of charitable causes or championing a significant social issue is not a form of corporate altruism but a strategic business move. Consequently brands need to be upfront and transparent as to the corporate motives behind the association. 

 

Partnerships must prove its credibility with customers before making any kind of direct product links. For this to be successful the commitment to the aim of the cause must be sincere. Long-term commitment is needed to create a degree of trust, and show that the partnership is more than just an add-on to other marketing activity.

 

Arts and charities sponsorships are cheaper than sports sponsorships and can generate profit and brand equity while boosting corporate social responsibility credentials and employee engagement.

 

In an uncertain economic climate where consumer trust in major consumer brands has been damaged, partnering with a worthwhile cause could be the best investment you make in your brand strategy in the year ahead.

 

What local, national or global cause could you authentically align your brand with, that would be congruent with your core brand values, relevant to your target audience and genuinely make a difference – show that you really care?

 

Top 12 Successful Blog Writing Tips to Achieve Bigger Sales Opportunities

Following our Winning Best Blog Award Ireland 2012 of an SME end of last year we’ve had numerous enquiries on the how’s, do’s and don’ts of writing a compelling business blog consistently. I was also asked to write a similarly themed article for the Irish Tatler Business Annual 2013 so I thought you might find it useful if I shared with you some of the recently published tips.

 

The list compiled is by no means all encompassing but gives you a good reference point to get started or review your blogging activities to date.

 

Top 12 Most Successful Blog Writing Tips to Achieve Bigger and Better Sales 

 

:: 1. Know and define the target audience for your blog content, be they customers or prospects. One of the major reasons blogs fail is because the content is not relevant to its readers, or the target audience needs are not properly understood. This should be an important part of your brand marketing strategy.

 

:: 2. Create a writing calendar, know your content, marketing, social media and blogging goals. Plan 4-6 months ahead (broadly the year) and if you have notable industry events, seasonal relevance or cultural occasions during the year that are relevant to your target business audience make sure appropriate, brand congruent, topics feature around those times. You can always adapt and change if something topical happens in the market place but planning ensures you have a defined strategy on which it all hangs.

 

:: 3. Post consistently and frequently and keep your content congruently on topic by ensuring you post information that really meets your customers needs and solves their problems. Apply the 80:20 rule, 80% adding value and serving your customers and only 20% about you (your products, launches, case studies etc.). It gets awfully boring visiting a blog that is ‘me me’ orientated and offers no real value to the reader.

 

:: 4. Incorporate your blog into your company or organizations website. If you’re using your blog to support your inbound marketing, integrating its URL into your main website address is very important.

 

:: 5. Seamlessly integrate you branding into your blog both in terms of voice, language used, personality, character and values coupled with corporate brand style guides and visual appeal.

 

:: 6. Add relevant imagery, audio and video clips to make your blog more appealing and support the story being told. Good photos, video clips and sound tracks help attract and retain the readers’ attention.

 

 Blogging For Business Irish Tatler 2012

 

:: 7. Optimise your content for keyword search but don’t be tempted to keyword stuff. Ensure you write for the reader not the Google robots.

 

:: 8. Break up your content into bite size chunks and smaller paragraphs. Writing for online is very different to white paper reports or book writing. Use bulleting and bolding where appropriate. Reader attention span is much shorter online.

 

:: 9. Link your blog posts to appropriate products or services elsewhere on your website. Don’t assume your readers will find those gems. Make it easy for them.

 

:: 10. Research your content and facts but remember to respect other peoples’ intellectual property and copyright. It’s important to provide attribution or reference and links where appropriate.

 

:: 11. Proactively share your blog content across social media platforms as well as feeds, email and newsletters to increase your reach and draw your audience in.

 

:: 12. Track your blog to measure its effectiveness in terms of lead generation, traffic, sales and ROI.

 

Above all ‘Think Big! The sky is not the limit when there are footprints on the moon’. Make your blog a core part of your brand and business strategy and you will reap the rewards.

 

Feel free to get in touch or leave your comments below. We’d love to hear your feedback.

 

If you have any questions or need some brand direction for your blogging strategy then please don’t hesitate to get in touch E: [email protected] or T: +353 1 8322724

 

Wishing you growing success as your blog and your brand become No.1 in your target market.

 

*This is part of an article written by Lorraine Carter, listed as one of the Top 1,000 Women of Influence in Ireland, and published in Irish Tatler Business Annual 2013.

  

 Irish Tatler 2012 Annual Cover 

 

 

Can You Use Brand Collaboration As A Key to Your Success in 2013?

Rising competition, increasing consumer power, the level of market noise… brand building in the current climate can be a daunting task. Many brands are finding it challenging to secure the attention of their target customer. However breaking through the clutter is not just restricted those with large marketing budgets, brand collaboration could be the key to your success.

 

Brands need to realize they hold significant power. Every brand has distribution channels, financial resources, audiences and communication collateral which is valuable not only to that brand but to potentially other brands with similar target audiences in the market. Collaborating with other brands, when leveraged appropriately and strategically, can be the key to new opportunities and commanding greater customer attenditon, resulting increased market share.

 

Top 4 Reasons Why You Should Use Brand Collaboration In Your Business

 

1. Add Value

The opportunities are there, with creative thinking, for many brands be they local, national or global to benefit from increased growth through a more collaborative approach in their brand strategy.

 

By applying a more stratgic approach and aligning themselves with compatible partners, brands can offer increased value to their customer, boost the brand experience and grow profitability. Nike and Apple curently collaborate with the Nike+ project; a product that combines Apple’s electronic technology with Nike’s sporting technology to offer customer’s of both brands a collaborative lifestyle package.

 

 Nike Apple Collaboration

 

2. Increased Market Reach & Access to New Customers

Brand collaboration offers the potential of introducing one brand to another’s audience; expanding brand reach and enhancing awareness of both brand collaborators. This form of collaboartion is mutually beneficial to both non competing brands.

 

Chevrolet cars enlisted designer Isaac Mizrahi to collaborate on a collection of clothing and fashion items linked to Chevorlet’s Malibu brand line. The collaboration between the brands was seen as a good fit because both brands were looking to reach a style-conscious female audience with a well designed, appealing, high quality product.  The collaboration aimed at getting women to take a closer look at a brand that might otherwise miss their attention. 

 

  

 

3. Increase Brand Awareness

There has been an explosion of collaboration between luxury fashion houses and high street retailer brands. Swedish retailer H&M has collaborated with some of the biggest fashion designers offering their customers limited edition collections at affordable prices. The partnership between the luxury brand and the high street brand is in essence a promotional tactic boosting advertising and driving traffic. The high street brand benefits from the collaboration by drawing increased demand, greater consumer attention and increased media coverage.

  

 Lanvin Hm Collaboration 

 

While fast fashion collaborations frequently offer little return in immediate profitability levels to the high fashion houses, they do however provide a meaningful way to increase brand awareness and gain access to customers in emerging markets that are not yet ready to house a flagship store, but with whom they wish to start building brand awareness and nurture a relationship for the future. The collaboration is also seen as a gateway purchase for the bigger paychecks that they will one day yield.

 

 

 

H&M and Lanvin’s latest collaboration benefits H&M in terms of sales volume, but as it coincides with the launch of Lanvin’s new e-commerce website media coverage is also likely to pay off for the high end retailer.

 

eBay are offering their customers a ‘Holiday Collective’; an exclusive new collaboration of original, limited edition ranges of clothes, travel experiences, electrical goods and more. eBay benefits from the partnerships with an extended brand offering for their customers and their collaborative partners gain valuable access to the substantial eBay customer base and consequently increased brand awareness with their target customers.

 

 Ebay Holiday Collective Fb

 

 

4. Enter New Markets

Fiat cars are attempting to crack the lucrative American market with a collaboration strategy. For any foreign brand trying to become better known in America, partnering with a brand that is already renowned, particularly a ‘made in the U.S.A.’ staple, can be a great strategy.

 

Fiat is doing just that by participating in the 20th anniversary of the Monopoly Game contest at McDonald’s. The brand is aiming to get more attention in the American media while further embedding itself in American culture through the McDonalds tie-in. Its hoping the collaboration will help raise awareness with an audience that still tends to favour bigger cars. The opportunity for such extensive exposure outweighs any potential perceived cheapening of the Fiat brand risked by tying in with the fast-food giant.

 

 Win A Fiat 500 At Mc Donalds Collaboration

  

Brand collaboration is an effective way to surprise your customers and attract new ones. Whether you are refreshing your brand image, introducing new features, entering a new market or launching a new product line, brand collaboration can offer several very significant benefits to brands. In fact, brand coalitions could talk not only to customers but also to investors and regulators, if brands lobby their own interests.

 

A word of caution though, brand alliances are not always guarantees for success. Collaboration strategies fail if there is not equal value for both brands in the relationship, if the brand’s value or positioning does not match each other, or if the customer does not easily understand the strategy.

 

Is it time to re-examine your brand strategy and collaborate your way to success in the year ahead?